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Privacy Policy & Data Trust

Transparent commitment to protecting your digital footprint. Learn how Dilallay processes, stores, and safeguards your personal information with enterprise-grade security.

Scope of Application

By accessing our services, you acknowledge the collection and use of information as described in this policy. We are committed to ensuring that your privacy is protected in compliance with international data protection regulations.

Information We Collect

Detailed breakdown of personal and non-personal data points

01

Identity Data

Includes legal name, username, date of birth, and government-issued identifiers required for account verification. This data is encrypted at rest using AES-256 standards.

  • • Full legal name
  • • Date of birth
  • • Verification documents
02

Contact Data

Communication channels used for service delivery and support. We maintain strict policies regarding marketing communications and require explicit opt-in for promotional materials.

  • • Email addresses
  • • Phone numbers
  • • Physical address
03

Technical Data

Automated collection of device information, IP addresses, browser type, and usage patterns to optimize performance and security. No personally identifiable browsing history is retained.

  • • IP address & location
  • • Device identifiers
  • • Browser metadata

Lawful Processing Bases

Contractual Necessity

Processing required to fulfill our service agreement with you, including account creation, identity verification, and service delivery.

Legitimate Interest

Fraud prevention, network security, and service improvement based on balanced business needs and user rights.

Consent

Marketing communications, non-essential cookies, and third-party data sharing require explicit, revocable user consent.

Data Retention Timeline

Data Type Retention Period
Account Information Active + 2 Years
Transaction Records 7 Years
Support Logs 3 Years

Security Infrastructure

Encryption

End-to-end AES-256 encryption for all stored data and TLS 1.3 for data in transit.

Access Control

Multi-factor authentication and role-based access controls for all internal systems.

Monitoring

24/7 security operations center with real-time threat detection and automated response.

Audits

Independent penetration testing and SOC 2 compliance audits performed quarterly.

Your Data Rights

Under applicable data protection laws, you possess specific rights regarding your personal information. Dilallay is committed to facilitating the exercise of these rights within statutory timeframes. Below are your entitlements and the mechanisms to exercise them.

To exercise any of these rights, please contact our Data Protection Officer at info@dilallay.com or visit our Contact page. We respond to all verified requests within 30 days.

R

Right of Access

Request copies of your personal data we process.

E

Right to Erasure

Request deletion of your data under specific conditions.

P

Right to Portability

Receive your data in a machine-readable format.

O

Right to Object

Stop processing for direct marketing and profiling.

Contact Information

For privacy-related inquiries, data requests, or to contact our Data Protection Officer, please use the following channels. We are available during regular business hours.

Address

Banpo-daero 282, Suwon, South Korea

Hours

Mon-Fri: 9:00-18:00

Submit a Request

Use this form to submit specific data requests. For security purposes, we will verify your identity before processing any requests related to your personal information.

© 2026 Dilallay. All rights reserved. Processing data in compliance with international regulations.